Customer Testimonials - Happy family.jpg

What Our Customers Say

"We are off to a good start in our new house!"

In all, it was a tidy end to an efficient process, excellent customer relations, and an example of very good overall organisational competence!
 
​Dr. and Mrs. Hans Everts Nelson

"Extremely professional from start to finish"

Sometime moving country half way around the world can be a very daunting process. With the likes of family first, pets and then furniture and bedding, we found Allied Pickford's to be extremely professional from start to finish. Your customer service was top notch with communication though our entire move and our goods were transported in a safe timely manor. All of our items in tow arrived on the dot with no damage to anything at all (I must say your secure packaging was amazing). I would personally like to recommend Allied Pickford's to any business or corporate company for their outstanding service provided.
 
Kyle Smith Executive Director, Promotional Shop New Zealand

"Made this move less overwhelming"

I was grateful to and impressed by the men who unloaded our stuff yesterday.  They were hard workers, courteous and had great communication skills.
 
Charlotte Peiris Auckland

"We appreciate the excellent service"

Our shift over last Monday and Tuesday went without a hitch.  Very good bunch of men, very helpful , nothing too much trouble.
 
Jim Nolan Auckland

"Thank you very much"

Wonderful work by Pete and his team today. We’re very pleased! They were so cheery and got things done well and in record time.
 
Melanie Tan and Counties Manukau DHB Auckland

"It has been a pleasure to have such trustworthy, hardworking and polite employees packing our house up"

I wanted to pass on our thanks to the team  who were here early yesterday and worked tirelessly until quite late to get the majority of the house packed up.  They are here again today in the same pleasant and respectful spirits they were yesterday.
 
I would like them to receive this positive feedback as they have been great ambassadors for your company.
 
Thank you for your efforts with our move also, it has been a lot less stressful than we were concerned that it might have been.
 
Nicola and Darrion Brown – Wellington

"Being by myself it was so good to have such help"

I was very impressed with the guys who came and did my shift, they were very pleasant to have around the house and handled everything so well.  They were most helpful with the unloading and where to put things. 
 
Please forward to your management how I was so impressed with these two guys and they were a credit to your company. 
 
Gill Christchurch
"Success in Business and sport is all about teamwork, that’s why I moved house with Allied Pickfords"
 
Success in Business and sport is all about teamwork, that’s why I moved house with Allied Pickfords.

Moving home is a stressful experience and the team at Allied Pickfords took the stress out of my move. They looked after all the packing, wrapping and delicate items so we did not have to lift a finger – That’s what I call teamwork.
The crew were highly trained, experienced and ensured our furniture was packed and loaded to ensure a safe journey

Their experience, knowledge and expertise is a testament to them being in business for almost four centuries. Next time you are on the move, give the team at Allied Pickfords a call.

Relax and let the team at Allied Pickfords carry the load!
 
Dan Carter
"...extremely professional and very accommodating"
 
We had a very successful move last week and I thought you'd be happy to hear how fantastic the guys were throughout the pack up and transport.

Jay and his team were fantastic to work with. They were extremely professional and very accommodating - nothing was too much trouble for them.
We would never consider using any other company for any of our future moves.
 
Ruth Leaf-Wright, Wellington

"...everything went to plan and arrived quickly, I didn't have to worry about a thing"

The move could not have gone smoother! Your team did such a fantastic job packing our furniture and it all arrived in Canberra safe and sound. From the first day when you came to our house to provide a quote, through to the incredibly professional demeanour of your staff in New Zealand and the team in Australia that assisted for the Sydney to Canberra portion of the move; everything went to plan and arrived quickly, was unloaded and unpacked, and the packaging materials removed. I didn't have to worry about a thing, which was very comforting.
 
I cannot tell you adequately enough how grateful we are for the service we received from Allied Pickfords. People say that moving is one of the most stressful things that you can do. I had thought that moving all of our furniture from NZ to Australia was going to be an anxiety-inducing, blood-pressure raising situation but the whole operation was like a well-oiled machine. Whilst Andrej and I were sad to leave NZ and the fantastic basketball fans over there, your team took a lot of the pressure off us as we knew our belongings were in good hands. Thanks for everything!

Andrej & Angela Lemanis - Canberra, Australia

"...​I found my experience dealing with your company satisfying from the start to the end"

This is to let you know that my personal effects that I sent from  Auckland, NZ has been delivered to my home in Albany, Western Australia.
 
I would like to say that I found my experience dealing with your company satisfying from the start to the end.  I was kept well informed, received the necessary correspondence in a timely fashion to enable responses, was assisted by a team of people who I can say were polite and professional during the course of their work. My goods were in perfect condition upon unpacking and nothing was lost in transit.

Thank you for assisting me and arranging for the shipping of my personal effects.  I will be recommending to friends and family they should use  Allied Pickfords 'The Careful Movers'  in the future should they be moving home.

Kia Ora, Keith Olsen - Albany, Western Australia 

"...​truly delivered on the Allied Pickfords undertaking of being the 'The Careful Movers' "

Today we actually managed to align the stars and get shifted into our new home in Queenstown!

The people from Allied Pickford did an outstanding job and I wanted to convey my thanks to you for the service that I have received.
 
You have a great team and I am most grateful for the service that I have received during my several shifts/period of storage with Allied Pickfords. Sharyn has probably been most closely involved with my account and I have always found her to be a wonderful ambassador for your firm. Today, I met some other members of your team and these were the gentlemen from your Invercargill branch. My thanks go to Casey and Robert who did a tremendous job and truly delivered on the Allied Pickfords undertaking of being the 'The Careful Movers'. They were fantastic!
 
 S Flood - Queenstown

"...Thanks so much for the great team of guys, they were absolutely lovely and so thoughtful to my parents"

Just thought I would let you know that Mum and Dad are settled into their new home and I happened to have a friend come and help unpack.  She knows a lot of people and has moved a number of times.  Her comments were, she could not believe how well everything was wrapped and absolutely loved it when the boys offered to move the furniture to where Mum and Dad wanted it, even put it together. She said she would certainly use your company for her next move and would recommend your company to others.

Overall excellent outcome.  Thanks so much for the great team of guys, they were absolutely lovely and so thoughtful to my parents.  I might add great sense of humor too.

Thanks again for everything, I am so glad we chose you guys. Take care and should you ever require a reference keep us in mind.

Cheers, Rachiel and Mr & Mrs Oakley

"...I am glad we made the decision to use Allied Pickfords and will recommend the company to friends"

This was a difficult shift handled well. Pt Chevalier had a very steep driveway and was a house on 3 levels. A complication was a large and heavy collection of pot plants. Our new home was down a narrow driveway and again was a 3 level home with difficult access again.

Aspects on that day which impressed me were the ability of your crew to keep methodically working through the task of shifting us without any complaint or loss of good humour. Central to this in my opinion was Carl, the foreman. His direction, quiet encouragement and humour demonstrated true leadership. He is a man well respected by the crew and his personal “bring it on” approach was a great example. Allied Pickford are fortunate to have such a man. Very business like with me when a decision was required around any change to the schedule. I almost felt like part of the crew myself!
 
We selected your company in part because of the cheerful but thorough approach of the assessor, I believe her name was Doreen and the competitive pricing.
  
I am glad we made the decision to use Allied Pickford and will recommend the company to friends.
 
J Kerr - Devonport

"...there is nothing you can’t achieve"

Moving house is a stressful time as you will be well aware, and it was made so much easier by the easygoing, professional, and friendly manner of the Allied Pickfords team.

Caroline showed up with a beaming smile and with her equally upbeat and positive teammates Sonny and Ryan, made moving house a breeze. They were professional and moved everything efficiently, smoothly and with a great sense of humour to boot. I hope that they will be recognised within the organisation for the great image of your company they are putting out there.

As an aside, the reason I chose Pickfords to begin with was that a year or two back, I had wanted a couple of old cardboard boxes to store some things in, and had called around a few companies. When I spoke to the receptionist at Allied Pickfords, she gave excellent customer service and conveyed the feeling that nothing was a problem, so I drove to the depot to pick up the boxes. When I arrived, I was met by a storeman who greeted me with a huge smile and said “you must be Hazel – how many boxes would you like?” I was totally blown away by not only the friendly professional manner, but also that there had clearly been excellent communication within the company for this chap to know who I was and why I was there.

I have always remembered what a pleasure it was to deal with your company, and have not only used you to move myself, but I have also recommended you to a number of other people over the years. Keep up the great work – there is nothing you can’t achieve with great customer service and an equally great attitude.

Hazel Usmar – Dunedin.

"... absolutely impressed with the professionalism and willingness of your staff"

Trish, I just wanted to send a quick thank you to you and your company for the move last Saturday. We were absolutely impressed with the professionalism and willingness of your staff. The boys turned up and went straight to work, nothing was a hassle for them and we had zero damage which is very impressive.

Please pass on our thanks to the boys and be sure that I would recommend your company to anyone looking to move.

Regards, Damion Bush - Auckland

"... moving with Allied Pickfords was the best decision we have made"

I just wanted to make a few comments about the service Dave and I received from Allied Pickfords, which I have written below.

Moving home is renowned to be stressful, whether is it around the corner, down the country or international. And although in our case it becomes second nature, given this is our fifth move in eight years. Having said that, this was the first time we have moved with Allied Pickfords; so my word of advice to any prospective clients:

  • If you want staff who are super friendly, extremely helpful (no matter how simple the question), and professional to the bitter end, then choose Allied Pickfords.
  • If you want them to plan your move around your diary, not theirs, then without a doubt, choose Allied Pickfords.

Moving house was great. Moving to the other side of the country was fantastic, but moving with Allied Pickfords was the best decision we have made. Oh and finally, whilst moving house might be stressful, it isn’t when you’re moved by the best.

A huge thanks to Karen, Judy and your fantastic team of guys, we couldn’t fault you if we tried.

D & T Peterson – Auckland

"...very friendly, polite and hardworking"

We would like you to pass on our thanks to the guys that did our packing. They were very friendly, polite and hardworking. They made a new and nervous experience go very smoothly for us. We can’t really praise them enough and boy did they work hard and fast. Once again please pass on our thanks and praise for a job well done.

G Davis – Wellington

"...handled our property respectfully and carefully"

Thank you to your removal staff and your company’s easy booking process. Your removal staff were not only timely but also diligent. We have, what could only be described as a difficult site (over 4 levels) and your staff handled our property respectfully and carefully. They were engaging and generous with their time. We wouldn’t hesitate to recommend your service to anyone.

D Groufsky – Wellington

"...excellent and speedy job"

I just wanted to thank your team very much. They did an excellent and speedy job. I’ve used a few moving companies in the past and Allied Pickfords was by far the best.

Brooke Farrell – Wellington

"They worked steadily and carefully with our precious belongings..."

The staff who did the initial packing, you could not get two nicer people. They worked steadily and carefully with our precious belongings, and were truly a delight to have around us during what is, for anybody moving house a trying time. The next day different staff were sent to pack and load the truck. Once again, all care was shown. More great people, justifying our choice of Allied Pickfords. On delivery in New Plymouth, all items were placed where needed and we were not allowed to lift a thing, no matter how nicely I asked.

Bob Packard – Wellington

"...gets things to us in a timely, efficient manner and never disappoints."

I would just like to say that I have been dealing with Casey Blair on a few occasions with quotes for our clients. I would just like to say that she has been exceptional. Her organisation skills and reliable nature are a huge asset to your company. She gets things to us in a timely, efficient manner and never disappoints.

Regards, Paul Clapp – Christchurch

"...we would never even consider using another removal firm"

Des, I would just like to say what a fabulous job you and David and everyone who came to our house to pack and load our belongings did. You are all a great credit to Pickfords, and we would never even consider using another removal firm. Thanks so very much.

Best Wishes, Peter Lancett - Auckland

"...absolutely fabulous on the day"

Hello, just wanted to write and say what a fantastic job Allied Pickfords did moving us. Des was helpful setting up the move (and bringing boxes round) and the moving crew (brilliantly managed by Wayne) were absolutely fabulous on the day. Out of the moving companies we asked for a quote, you won the work by being personable and responsive. Friendly, professional, hard-working, well organised, focused, and very careful. We couldn't have asked for a better crew to support us through the move. Thank you!

Lucy and Jeff Chilberto - Auckland.

"...amazingly fast, courteous and helpful, and the move team were simply outstanding..."

I have nothing but praise for my whole experience with the Allied Pickford staff that assisted us during what could have been a pretty stressful time. In spite of what must be an incredibly busy time in Christchurch, the email responses to my questions from Leisa in the office were always amazingly fast, courteous and helpful, and the move team were simply outstanding too, always going out of their way to assist and also extremely courteous and friendly, even when I was not as organised as I should have been! They made our move as pleasant as it could possibly be. AP will always have my full recommendation as I talk about our experience with others.

Thanks again! Richard Coulbeck- Christchurch

"...we received was exceptional and the team packing and unpacking were very easy to deal with..."

Three years ago my family and I moved from Auckland to Palmerston North. We entrusted Allied Pickfords with moving our belongings. The standard of care and service we received was exceptional and the team packing and unpacking were very easy to deal with and nothing seemed to be a problem to them.

Recently my elderly parents moved from Christchurch to Palmerston North. They got a couple of quotes and based on my experience chose Allied Pickfords. You didn’t let me down and my recommendation was well founded.

I was involved in the pack and the team that did the job were great. Nothing was a bother. At the delivery end we experienced the same. The guys helped with all sorts of things that made a real difference to a couple of older people. Thanks for making a very stressful process a lot more tolerable. My parents thank you and I’ll recommend you again with confidence.

Cheers Ken Burden.

...delivered our gear and picked up the boxes were polite, efficient...

Just a quick note to thank you both for your outstanding service during the importation, storage and delivery of our personal effects to Bahrain via Dunedin.

We opened the last of our boxes at the weekend with not one single breakage. Delivery was on time and all used packaging was picked up as promised, yesterday afternoon.

The crews that delivered our gear and picked up the boxes were polite, efficient and are a credit to your organisation. All in all we have experienced a stress free move and in no small way this accountable to the two of you and other Allied Pickfords staff we have dealt with around the globe.

Regards A& J Trevis – Dunedin.

"I am delighted to refer their services to families on the move..."

Our family's experience with Allied Pickfords dates back some years to when we relocated much of my career memorabilia and records to their storage facility in Melbourne, an exercise and service that has proven outstanding. We therefore had no hesitation in engaging them to relocate our posessions from Melbourne to Sydney in 2009.

That move, and a couple of other family moves since that date, have all been conducted with professionalism and care. The Allied Pickfords teams have ensured that relocations which had the potential to be stressful have run smoothly and importantly on schedule.

I am delighted to refer their services to families on the move.

Kevin Sheedy, Senior Coach, GWS Giants

"We would like to congratulate you on your excellent service and above all, your excellent staff..."

We are writing today to thank you for the outstanding service we received in our recent experience with your Company. From our initial contact with Peter Tucker right through to uplift, the service we received was excellent.

A gentleman by the name of Jamie arrived on time and worked like three men, wrapping our furniture in readiness for the move. He was polite, efficient and very thorough. Then the removalist boys arrived and, under the enthusiasm of Harry, they emptied our house in the space of four hours. Every single one of the five men who worked here that day were hard working, polite and understanding of the stress we were experiencing. We waved goodbye to the container and then just two hours after the truck left, we received some upsetting news from the UK to which we are moving - the completion of the sale of the property we are purchasing over there is to be finalised some six weeks later than at first arranged.

We rang Jenni Tiernan first thing the following morning and told her of our problem and, once again, your Company showed how great they are when Jenni said "no problem, we will delay the departure of the container by a couple of weeks". You will never know how much that willingness to help meant to us.

We would like to congratulate you on your excellent service and above all, your excellent staff. Although we thanked them all personally it would be nice if you could thank them yourself as, having been in business ourselves, we know that without good staff a Company cannot do well.

Pat & Pam Kerrigan

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